EverRoots

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Terms of Service

Everroots — everroots.my

Last Updated: April 8, 2026

1. Acceptance of Terms

By accessing or using the Everroots platform ("Service"), operated by SOJEN ("Company," "we," "us," or "our"), you ("User," "you," or "your") agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not access or use the Service.

We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on our website and updating the "Last Updated" date above. Your continued use of the Service after such changes constitutes your acceptance of the revised Terms.

2. Description of Service

Everroots is a platform that allows users to create, store, and share biographical information, photographs, stories, and other content relating to their family members and family history. The Service may incorporate artificial intelligence and machine learning features to assist users in organizing, enhancing, or interacting with their content.

3. Account Registration and Security

To use certain features of the Service, you must create an account. You agree to provide accurate, current, and complete information during registration and to keep your account information updated. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You must notify us immediately of any unauthorized use of your account.

We reserve the right to suspend or terminate accounts that violate these Terms or that have been inactive for an extended period, with reasonable notice where practicable.

4. User Content and Ownership

4.1 Your Ownership

You retain full ownership of all content you upload, submit, or create through the Service, including but not limited to biographical text, photographs, stories, documents, and other materials ("User Content"). Nothing in these Terms transfers ownership of your User Content to us.

4.2 License to Everroots

By uploading or submitting User Content to the Service, you grant Everroots a non-exclusive, worldwide, royalty-free, sublicensable license to use, host, store, reproduce, modify, create derivative works of, display, and distribute your User Content solely for the purposes of operating, providing, improving, and promoting the Service. This license continues for as long as your User Content is stored on the Service and terminates when you delete your User Content or your account, except where your User Content has been shared with other users or third parties through the Service's features and they have not deleted it.

4.3 Your Responsibilities Regarding User Content

You represent and warrant that you own or have the necessary rights, licenses, and permissions to upload and share your User Content, and that your User Content does not infringe or violate the intellectual property rights, privacy rights, or any other rights of any third party. You are solely responsible for obtaining any necessary consent from individuals whose personal information, photographs, or biographical details are included in your User Content.

4.4 Content Removal

You may delete your User Content at any time through the Service. Upon deletion or account termination, we will make commercially reasonable efforts to remove your User Content from our active systems within a reasonable timeframe, though residual copies may remain in backup systems for a limited period as part of our standard data management practices.

5. Artificial Intelligence Features

5.1 Use of AI

The Service may use artificial intelligence and machine learning technologies ("AI Features") to provide functionality such as content suggestions, text generation, image analysis, story enhancement, organizational tools, or other automated features. These AI Features are provided as tools to assist you and are not a substitute for your own judgment.

5.2 AI Limitations and Disclaimer

AI-generated content may contain inaccuracies, errors, omissions, or fabricated information. You acknowledge and agree that:

  • AI-generated output is provided on an "as is" basis and may not be accurate, complete, or reliable.
  • You are solely responsible for reviewing, verifying, and editing any AI-generated content before relying on it or sharing it with others.
  • We do not guarantee the accuracy, truthfulness, or quality of any content generated or suggested by AI Features.
  • AI Features may produce different results for similar inputs and may not always function as expected.
  • We are not responsible or liable for any decisions made or actions taken based on AI-generated content.

5.3 AI and Your Data

AI Features may process your User Content in order to provide the Service's functionality. We will not use your User Content to train general-purpose AI models without your explicit consent. Any processing of your User Content by AI Features is governed by the privacy terms in Section 7 of this agreement.

6. Prohibited Uses

You agree not to use the Service to:

  • Upload content that is unlawful, defamatory, obscene, or otherwise objectionable.
  • Impersonate any person or entity or misrepresent your affiliation with any person or entity.
  • Upload content that infringes the intellectual property or privacy rights of others.
  • Attempt to gain unauthorized access to the Service, other accounts, or any related systems or networks.
  • Use the Service for any commercial purpose unrelated to its intended function without our prior written consent.
  • Interfere with or disrupt the integrity or performance of the Service.
  • Use automated means (bots, scrapers, or similar tools) to access or collect data from the Service without our express permission.
  • Upload viruses, malware, or other harmful code.

7. Privacy

We collect and store account information and User Content that you provide so we can operate, secure, maintain, and improve the Service, including generating and organizing family-history content and communicating with you about your account and service updates. We do not sell or resell your personal information.

We may send service-related communications (for example: verification, account, billing, and product notices). If you opt in, we may also send marketing or product-update messages. You can opt out of non-essential marketing communications at any time. We may share information with vendors and service providers that help us run the Service (such as hosting, authentication, analytics, payments, or email delivery) under confidentiality and data-protection obligations. We do not share your personal information with third parties for their own advertising resale use.

8. Third-Party Services and Links

The Service may contain links to or integrations with third-party websites, services, or resources. We do not endorse and are not responsible for the content, products, or practices of any third-party services. Your interactions with third-party services are governed by their own terms and policies.

9. Intellectual Property

The Service, including its design, features, code, documentation, logos, and trademarks, is owned by Everroots and is protected by intellectual property laws. These Terms do not grant you any right, title, or interest in the Service itself, except for the limited right to use it in accordance with these Terms.

10. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ACCURACY. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

WITHOUT LIMITING THE FOREGOING, WE MAKE NO WARRANTY OR REPRESENTATION REGARDING THE ACCURACY, RELIABILITY, OR COMPLETENESS OF ANY CONTENT GENERATED BY AI FEATURES OR ANY OTHER ASPECT OF THE SERVICE.

11. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL EVERROOTS, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE SERVICE, REGARDLESS OF THE THEORY OF LIABILITY.

OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS RELATED TO THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU HAVE PAID US IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR ONE HUNDRED DOLLARS (USD $100), WHICHEVER IS GREATER.

12. Indemnification

You agree to indemnify, defend, and hold harmless SOJEN, its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or related to your use of the Service, your User Content, your violation of these Terms, or your violation of any rights of a third party.

13. Termination

We may suspend or terminate your access to the Service at any time, with or without cause, and with or without notice. Upon termination, your right to use the Service will cease immediately. You may terminate your account at any time by contacting us or using the account deletion feature within the Service. Sections of these Terms that by their nature should survive termination shall survive, including but not limited to ownership provisions, warranty disclaimers, limitations of liability, and indemnification.

14. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of Canada. Any dispute arising out of or relating to these Terms or the Service shall first be attempted to be resolved through good-faith negotiation. If the dispute cannot be resolved through negotiation within thirty (30) days, either party may pursue resolution through binding arbitration or in the courts of competent jurisdiction.

15. General Provisions

Entire Agreement. These Terms constitute the entire agreement between you and Everroots regarding the Service and supersede all prior agreements and understandings.

Severability. If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

Waiver. Our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.

Assignment. You may not assign or transfer your rights under these Terms without our prior written consent. We may assign our rights and obligations under these Terms without restriction.

Force Majeure. We shall not be liable for any delay or failure to perform resulting from causes outside our reasonable control, including but not limited to natural disasters, acts of government, or disruptions to internet infrastructure.

16. Contact Us

If you have any questions about these Terms, please contact us at:

Everroots
Email: doug@sojen.io
Website: https://www.everroots.my